FreshDirect FAIL
Nov. 28th, 2009 01:09 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
gina_r_snapeY'know, I'm rarely pissed off. Rarely angry to the point of spitting and shouting and so forth. But this morning FreshDirect (grocery delivery service in NYC) has driven me to the point where the driver is going to taste the heel of my shoe if he doesn't stop f*cking up my delivery.
I placed an order to arrive between 9 - 11am for a week's worth of groceries. My plan to was eat breakfast and spend a big chunk of my day grading papers.
I can't carry heavy bags up my stairs, y'all. I have neck disc problems. I need this service if I don't want to order takeaway all week long. I get THREE calls that he's come and left because the buzzer is broken. I instructed them to have him CALL ME, not call the company, ME, when he's at my door. I also went downstairs and checked the door. Three people got buzzed in while I was down there. The buzzer is NOT broken.
It's now 1pm. I've gotten NO work done. I can't start grading until my delivery comes because I don't want my concentration to be disturbed. Time is seriously not my friend today. And I've half a mind to wait downstairs just so we don't go through round four of "the door isn't working, let me call the company."
You've failed me big time today FD. EPIC FAIL
ETA: Well I decided to reread the first three chapters of Whipping Girl by Julia Serano while waiting downstairs (a particularly satisfying read when you're angry, btw) and the guy did show up half an hour later. It seems, and this really "amused" me considering my choice of reading material, that the big tough burly delivery guy wasn't pressing my buzzer hard enough for it to ring. Uh huh.
But I have my groceries at last.
I placed an order to arrive between 9 - 11am for a week's worth of groceries. My plan to was eat breakfast and spend a big chunk of my day grading papers.
I can't carry heavy bags up my stairs, y'all. I have neck disc problems. I need this service if I don't want to order takeaway all week long. I get THREE calls that he's come and left because the buzzer is broken. I instructed them to have him CALL ME, not call the company, ME, when he's at my door. I also went downstairs and checked the door. Three people got buzzed in while I was down there. The buzzer is NOT broken.
It's now 1pm. I've gotten NO work done. I can't start grading until my delivery comes because I don't want my concentration to be disturbed. Time is seriously not my friend today. And I've half a mind to wait downstairs just so we don't go through round four of "the door isn't working, let me call the company."
You've failed me big time today FD. EPIC FAIL
ETA: Well I decided to reread the first three chapters of Whipping Girl by Julia Serano while waiting downstairs (a particularly satisfying read when you're angry, btw) and the guy did show up half an hour later. It seems, and this really "amused" me considering my choice of reading material, that the big tough burly delivery guy wasn't pressing my buzzer hard enough for it to ring. Uh huh.
But I have my groceries at last.
